What do people deserve? Not so much what are the basic needs (physical, emotional, intellectual, spiritual), but what do you DESERVE? One of the things that has taken me the most adjusting is getting used to how people ask, and a sense of entitlement they seem to have.
Please and thank you are not words frequently used in most people's vocabularies, partly I believe because in Kiswahili and the tribal languages here "please" is used only in the most formal situations.
Still, it is really off-putting when the school children (or the sho-shos [grandmothers] come up to you and say "give me sweet." When you say "no" they question "why." These statements are not phrased as questions, but as demands. I have even had children literally tell me to give them the clothes I am wearing! White people are associated with pockets full of money, and I think they are used to the ones they see handing out candy etc. I purposely do not carry things like that with me for the sole purpose of trying to break that association.
Appreciation is something usually only shown in business deals (if you buy from someone they will say "thank you thank you thank you about a million times), and a lot of times it feels that when you do something nice for someone they "expect" it.
I taught an English lesson to the aspirants and postulants on manners, and came at it from the angle of "English is a different language than the others here, in English it sounds really harsh if you don't use please/pleasant tone of voice/etc. During class the students looked bored, but afterward I was surprised how many came and said it was a beautiful lesson -- they must also notice!
I know I cannot force people to be appreciative of others, but the primary school children are catching on to saying "thank you" when they are served in the lunch line. Mostly this is just an observation I have made that is one of the main places my culture clashes with the one here.
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